Резюме: Junior QA (Харків)

Досвід роботи

• QA Tester | uTest, Test.io, Digivante uTest, Test.io, Digivante <ul><li>Conducted a wide range of testing activities for various applications including functional, non-functional, and change-related testing.</li></ul><ul><li>Identified and reported over 500 bugs, contributing to significant product improvements.</li></ul><ul><li>Communicated findings and suggestions effectively with clients and developers through detailed bug reports.</li></ul>
• Control Verification and Organization | Head of the development products for eCommerce NDA <ul><li>Managed and organized team tasks using Trello and Discord.</li></ul><ul><li>Planned and executed task workflows to ensure efficient completion of team objectives.</li></ul><ul><li>Increased team productivity by 25% by streamlining task workflows and implementing process improvements.</li></ul><ul><li>Monitored task performance and provided detailed analysis of completed tasks.</li></ul><ul><li>Conducted regular process improvement meetings to enhance team productivity.</li></ul><ul><li>Successfully managed a team of 5+ members, consistently meeting project deadlines and delivering high-quality results.</li></ul>
• Technical Customer Support | Telecommunication Services NDA <ul><li>Advised clients on the use of telecommunication services resolving technical issues efficiently.</li></ul><ul><li>Improved customer satisfaction by 15% through effective communication and problem resolution.</li></ul><ul><li>Reduced average resolution time by 20% by developing and implementing new troubleshooting procedures.</li></ul>